If you would like a refund, you must return your item within 30 days of receipt.
We can only accept returns of items purchased on www.zisebybloch.com, and purchases from zisebybloch.com cannot be accepted in any other store. All returns of items purchased on www.zisebybloch.com must be returned to our warehouse.
To return goods for a refund, please fill out the returns form sent with your order or download the Returns Form here.
If you have received defective merchandise you can e-mail us at firstname.lastname@example.org. Please describe your defect and provide your contact information. We will aim to resolve the issue as quickly as possible.
Please allow 7-10 business days for us to receive your return. Once received, we will inspect and process your return within 5 business days. You will be notified by e-mail once your return has been completely processed.
All refunds are for merchandise only. Shipping and handling charges are non-refundable and we are not able to provide return shipping labels at this time.
Any refund will automatically be issued to the card used to make the original purchase.
In all cases, the returned items must be in their original "shelf-ready" condition which includes tags and any packaging.
All items are your responsibility until they reach our warehouse, therefore we strongly suggest that you use a trackable shipping service. Please ensure you pack your shipment securely to prevent any damage to the items or boxes.
We are not responsible for any items that are returned to us in error.
1170 Trademark Drive, Ste 112
Reno, NV 89521